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RIGHT OF WITHDRAWAL

Booking free events

There are no obligations on the part of the customer. However, we ask that you notify your cancellation or withdrawal in good time in order to make the event as pleasant as possible for the remaining participants.


Paid retreat bookings

The regulations on revocation and right of return for distance sales contracts are not applicable to services due to Section 312b, Paragraph 3, No. 6 of the German Civil Code (BGB). This means that there is no two-week right of cancellation and return. The cancellation conditions for our seminars and training courses can be found in our general terms and conditions.


In order to exercise your right of withdrawal, you must inform us,

NAJI Jill Grawert & Nadine Speer GbR

Owners: Jill Grawert & Nadine Speer

Peter-Vischer-Str. 6th

12157 Berlin

Email: hello@najionline.com


by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.


If you make use of this option, we will send you a confirmation of receipt of such a revocation as soon as possible (e.g. by email). To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.


Consequences of the withdrawal

If you cancel this contract, we have to repay all payments that we have received from you immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract.


For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back, if you have ordered products, or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.



Model withdrawal form

If you want to cancel the contract, please fill out this form and send it back to:

NAJI Jill Grawert & Nadine Speer GbR

Owners: Jill Grawert & Nadine Speer

Peter-Vischer-Str. 6th

12157 Berlin

Email: hello@najionline.com


I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods:


……………………………………………………………………………………………………… ..


……………………………………………………………………………………………………… ..


……………………………………………………………………………………………………… ..


ordered on / received on (*):


……………………………………………………………………………………………………… ..


Name of the consumer (s):


……………………………………………………………………………………………………… ..

Address of the consumer (s):


……………………………………………………………………………………………………… ..


……………………………………………………………………………………………………… ..


Signature of the consumer (s) (only if this is communicated on paper):


……………………………………………………………………………………………………… ..


Date:


……………………………………………………………………………………………………… ..


____________________________


(*) Delete where inapplicable

End of revocation


Complaints, shipping damage, returns

If you have a complaint about an item and want to send it back, please send us a message using our contact form. We will contact you as soon as possible to arrange the return as quickly as possible and to your satisfaction.

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